McDonald's in Fort Worth

“The shake machine was in op. I ordered chocolate and was given strawberry instead. The deliverer was told and immediately communicated the situation. Within 2 minutes the manager was asking " how could she make it right "?. Very professional. Hands down the best. All McDonald's should model themselves after this store!“

“Okay, so right now, the Minecraft kids' meal is going on. I'm a giant kid and want all of the different toys. I have been trying to get all of them. They were the ONLY one of 3 that actually answered their phone. Also, Britney (spelling) was do amazing. She happily looked at what toys they had. She told me, and when i told her what I had, she looked AGAIN just to make sure. I told her I would come for the one I didn't have, and while on my way, SHE LOOKES AGAIN AND FOUND A SECOND ONE!!!!! Super amazing of her. Thank you again! The two women in orange shirts.“

“I've been to this McDonald's multiple times and have had next to no problems so far. The only complaints I would have are that sometimes the food would be undercooked, and the food would be wrong or missing. However, this hasn't happened recently.
The staff has been nice, and it is so far a good McDonald's to go to, and one that I'll be returning to.

Parking: I've mostly been to the drive-thru, but the times I've gone inside, the parking has been great, and I've always been able to find a parking spot.

Kid-friendliness: They have a playground so it's perfect for kids.“

“My sweet husband is currently being treated at JPS so I came down to the McD's inside the main hospital for some lunch. First of all, the restaurant is bright and clean. All the lights are on, all the menu displays work, they have great music playing, the floors are swept & mopped, and there aren't any dirty tables anywhere. I ordered the $5 meal. They made it fresh, everything was piping hot, the food had great flavor, and above all, the staff was thorough, efficient, and friendly. Professionalism goes a long way! Best location I have EVER dined at. 10/10“

“Honestly, I can’t rate it poorly as a restaurant just because I don’t like the food. It’s simply that the burgers aren’t to my taste. 😅 But I love the fries, lemonade, ice cream, and especially the pancakes. Ufff!! Of course, if you’re looking for something healthy, this isn’t the place for you, haha, but if you want something delicious every now and then, I definitely recommend it! 🍟🥤🧁“

“Visited this McDonald’s for a quick bite and had a pleasant experience overall. The manager was attentive, checking in as we entered the store to ensure we were comfortable—such a thoughtful touch! The play area is a great addition for families with little ones, and I liked how clean and well-maintained the space was. However, the service on my black coffee was slower than expected, requiring a follow-up to get it. Despite the delay, the overall vibe and kid-friendly atmosphere made it a good dining spot!

Parking is all around the spot, not too big though. Good spot for a break if you are on a trip anywhere around.

Kid-friendliness: There is a nice play area for kids 5 and below.“

“I love this McDonalds, Food is always fresh and hot, the I've cream machine always works, and most importantly, the people are always so kind. I rarely go to other McDonalds locations. I come to the Meacham location all the time and chill in my hubby's truck until I have to pick him up from work and I come to this one for the amazing customer service!

Parking: Never have to search for a spot because there are so many parking spots on all sides of the restaurant.“

“Gabriella is fantastic, she is so patient and kind. There was a line wrapped around the building and she remained calm.

You don’t find that anymore.

She needs a promotion, a raise and a bonus.

Such a Jewel!!!

Brandon in the drive thru was awesome as well!!!“

“I noticed that the young lady that gave me my order, gave me a very genuinely kind smile and my cheeseburger (no cheese-extra lettuce) was really tasty! This may sound snobby, but I wasn’t expecting the fresh meat- perfectly cooked burgers! I thought it would just be plain Mcdonalds style burger, but instead it tasted like a nicer restaurant! I really hope corporate looks into this particular one and gives much appreciation for what they are doing there!“

“my favorite mcdonalds in fort worth. idc what anyone says it’s literally the best. the ice coffees are my favorite, and always a good color so you know it’s gonna be good. I’d pick this mcdonalds over the one in lancaster any day 😭!“

“One time wen I was ordering breakfast I was wondering why it was taking so long to get my food. I asked one of the employees about my food and then they told me that my food was ready they just put it in one of those bags they use for door dash or something.“

“Just another McDonald's It's a good one. Just like everywhere else there's good ones and bad ones. This one is pretty decent..

Kid-friendliness: It's Obviously a Children Friendly Place. McDonald's.. Although there are ones that are not. Considering the area generally a upper end environment.“

“Can't really answer the about the atmosphere because it is a drive through only restaurant, but the lines move fast, the food is hot, and the employees are usually very friendly. I go there all the time and I haven't had a bad experience there at all. They get my order right even when it's a complicated order. Thank You guys for all that y'all do.“

“When did the Filet 'o Fish become snack size? Seriously, it's a joke (picture included, and I don't have huge hands). It was fresh but comically small. Otherwise it's a decent McDonald's and I do understand it's the main company shrinking everything down.“

“Not too bright in there but not too dark best McDonald's I've been to as far as lighting. Had to use a kiosk, I hate using kiosks, they're so slow when compared to a person at the counter. Parking was good but I had a trailer so I can't complain too much about it.“

“This survey is because I ordered Two mobile mobile orders on the app that were already paid for and once I got to the speaker, I ordered a basket of fries and the gentleman at the window did not want to give me my orders or allow me to even place another order so I had to park and go inside to pick up my orders. what the issue was and why I was not able to pick up my orders via the window. The manager came over. She was very kind. I don’t remember her name. I wish I would’ve remembered her name, but she was older and, she said that that was more than fine. I was able to complete the order over in the drive-through window. I think her name started with the M but I’m not too sure. Either way she made my day. She said she spoke with him and that that is more than OK. I’m able to pick up two orders or any orders at the drive-through window.“

“Cory has top tier customer service! Truthfully the best front service i’ve seen at this mcdonald’s in awhile. He went above and beyond to give us a good experience and was super friendly to us and our kids. Would def recommend a raise for this gentlemen!“

“Went to hospital for friend and took the baby here while we waited. Really cool playground. Staff was constantly cleaning and everyone very friendly. Miss the free refills and not having to ask for ketchup but all in all this Mcds is doing a great job! Oh and my baby is always trying to stick their fingers in outlets so thank goodness there’s a lack of. Great safety for kids!“

“The team members at this location are outstanding! I frequent this location, mainly for breakfast. The drive-thru could be long but they get cars through very quick. The employees are very polite and patient.

The breakfast is usually pretty hot and yummy.

Will continue visiting.“

“It’s so refreshing to see young workers at McDonald’s who genuinely care. The last few times we’ve been, a young man and woman at the drive-thru provided the best service—friendly, accurate, and the food was fresh. It may be fast food, but their positive attitude and effort really stood out and made a difference“

“Accidentally order. Daughter placed order on app and chose the wrong location and ended up here. Lol. But was pleasantly surprised. Wasn't nearly as bad as the reviews stated. It was lunch time but wasn't busy at all. Did a curbside pickup and the drive thru. Both were fast and smooth. Downsides, fries were slightly overcooked (but not burnt), 2 ketchup packets for 3 medium fries, quarter pounder was a bit greasy, and received no napkins.“

“I think her name was Destiny but let me tell yall! This young lady had such an amazing energy to her! I was frustrated with traffic this morning just to have her turn it around with such a beautiful soul! The food was fresh and delicious and my drink was great but she was the highlight of my visit! She had red hair and stones on it lol but I loved it!!“

“It is Saturday night at 11:30 pm and for ONCE EVER, McDonald's got Every Single thing was right on !!
We had a big order, with all these special instructions and orders and not one thing was wrong ! It was also all very fresh and hot. NEVER, does THAT happen at ANY fast food place:) So Thank You to the crew at Mickeys on Meadowbrook Drive and
I-820 in Fort Worth, Texas. YA'LL ROCK !!“

“This McDonald's has been so good to me I'm a construction worker working at TCU the manager is the best manager I've ever witnessed in action the guy is very good at his job. You can tell he loves his crew keep up the good work. You will be missed ❤️“

“They had my order out super fast even though it was a pretty large order, the worker with the short hair red hair was very nice and let me know that my order was correct even though it was busy, my order was exactly like how i placed it! Me and my family have always ordered from this McDonalds, sometimes they get our order messed up but i can tell they’re improving! :)“

“Well you know every now and then you'll get a craving for some McDonald's fries going to continue to love those but you got to get a burger and they do need to step their game up on their heat lamp burgers but my four stars is definitely for the McDonald'“

“Omg, some of you be ordering Mc Everything's. You don't have to sit and contemplate what's on the menu....Mc Donald's has four things, burgers, imitation chicken stuffs, ice cream, drinks... let's get this line moving English.

The drive through lady though that is there, usually working the drive through in the morning/afternoon, is very nice so I gave this place a 5 star for service.

The food is what I expected from a Mc Donald's. Not good, not bad, just meh...“

“So I'm making this review to specifically shout out Milya (I hope I'm spelling that correctly). Years ago I lived just down the road from this location, this sweet young lady has never failed to make my day better. Her high spirits and personality make even stressful moments of a hungry kid and a mama stretched too thin, enjoyable. Two years ago, roughly, I relocated to benbrook and just happened to be passing through everman today when I decided to stop for an ice coffee. My surprise when I came up to the window was palpable! She recognized me as soon as I drove up like it was just yesterday she last saw me. Her smile got even brighter as she asked me where I'd been. The fact that she not only recognized me but took the time to make me feel important and memorable brought me pure joy. I can truly say I love you girl! You bring nothing but happiness to the world around you! We are blessed to know you!“

“Order are wrong not just one McDonald's! Get coffee grinds and old warm coffee ☕️ they tell us we taking to long at the window thats on blue mound st! They will only take one order ! When we want use our points and another person wants to order order and us another code ? they get an attitude. But because we like McDonald's like dummy we keep going back ?“

“I love the food and especially the coffee 😋 it is tasty the service is very good the attention is excellent the atmosphere I love it I really like it here there is really peace 🕊️ and it is a very calm atmosphere 🙂🙂🙂🙂 I highly recommend it 😊“

“Great customer service late last night 6/15/2024 11:30pm from a young African-American Great attitude line was long I had to wait a while for my food I'm not mad at her to write a review caused she was running Everything by herself she was fast, nice, calmed Great job ? ?

For pilot not Great customer service even though they have 4 staffs“

“Most McDonald’s employees do not speak to you in the drive thru, but this location takes customer service seriously. They were very friendly and smiling. And it was a very refreshing experience, considering how the other McDonald’s in the area are. And they checked the food before they handed it out, ensuring order accuracy. Recommend this one for sure.“

“The day crew always brings it. They have a smile on their face and their service is fast. Their GM Summer is really good about fixing any issues which may occur. Night crew lately could use some training but come back during the day they will make it right.“

“Just went through the drive through at this location with my Sister, my 2 Nieces and my Nephew. Our order was taken swiftly, and we could clearly hear the Crew Member who took our order. We pulled up to the first window to pay, and we were greeted with the warmest and most genuine smile from Andrew that I've seen at a drive through in a very long time!!! His warm energy was just the start. We'd given $100 bill for payment, and he quickly grabbed a Manager to get us our proper change. Before we pulled up to receive our order, he complimented my Chicago Cubs visor I'm wearing, and informed me that he was a Cubs Fan as well. We exchanged a couple of hopeful pleasantries that their season continues to be a good one, and he waved at all 5 of us in the car! Y'all definitely hit a Home Run by hiring Andrew. Being the first human face your customers see, he definitely set the tone for us to enjoy our Mickey D's Lunch before having a fun Family Pool Day. Thank You!!!“

“Did a mobile order and went to pick up order, but when I got to the counter to check in my app froze so I showed the staff where I had placed my order for here n where it alrdy pulled from my bank account. N they said my order never came in so of course I'm all upset but instead of dismissing me they reranged up my order n didn't charge me

Thanks so much to this wonderful staff
Will definitely be coming back“

“My kids have rated this their favorite McDonald’s. I don’t have issues with my drive-thru orders, and the staff are polite and professional. Food is hot and fresh…

I don’t write reviews — but their service is worth noting. ++“

“The food at this McDonald’s is consistently good — fresh, hot, and exactly what you’d expect from the brand. Whether it's a classic Big Mac or some crispy fries, they hit the mark on flavor and speed.

That said, the customer service could use a little improvement. The staff isn't necessarily rude, but there’s a noticeable lack of friendliness and attentiveness. A smile or a bit more engagement would go a long way in improving the overall experience.

Still, if you're craving reliable fast food, this location delivers on taste.“