McDonald's in Fort Worth

“The shake machine was in op. I ordered chocolate and was given strawberry instead. The deliverer was told and immediately communicated the situation. Within 2 minutes the manager was asking " how could she make it right "?. Very professional. Hands down the best. All McDonald's should model themselves after this store!“

“If you are walking .google maps will direct you to the east side of the building.
Thos entrance are only accessible to hospital staff.
The front public entrance to the hospital
Is on the south side of the building .
Your suposed to go in that way then walk to the mcdonalds that is in the hospital“

“Okay, so right now, the Minecraft kids' meal is going on. I'm a giant kid and want all of the different toys. I have been trying to get all of them. They were the ONLY one of 3 that actually answered their phone. Also, Britney (spelling) was do amazing. She happily looked at what toys they had. She told me, and when i told her what I had, she looked AGAIN just to make sure. I told her I would come for the one I didn't have, and while on my way, SHE LOOKES AGAIN AND FOUND A SECOND ONE!!!!! Super amazing of her. Thank you again! The two women in orange shirts.“

“I've been to this McDonald's multiple times and have had next to no problems so far. The only complaints I would have are that sometimes the food would be undercooked, and the food would be wrong or missing. However, this hasn't happened recently.
The staff has been nice, and it is so far a good McDonald's to go to, and one that I'll be returning to.

Parking: I've mostly been to the drive-thru, but the times I've gone inside, the parking has been great, and I've always been able to find a parking spot.

Kid-friendliness: They have a playground so it's perfect for kids.“

“Visited this McDonald’s for a quick bite and had a pleasant experience overall. The manager was attentive, checking in as we entered the store to ensure we were comfortable—such a thoughtful touch! The play area is a great addition for families with little ones, and I liked how clean and well-maintained the space was. However, the service on my black coffee was slower than expected, requiring a follow-up to get it. Despite the delay, the overall vibe and kid-friendly atmosphere made it a good dining spot!

Parking is all around the spot, not too big though. Good spot for a break if you are on a trip anywhere around.

Kid-friendliness: There is a nice play area for kids 5 and below.“

“The red haired lady in the drive thru is so patient, helpful, and considerate. She's helped me a few times and really goes above and beyond. I'm sorry I didn't catch her name, but I appreciate her greatly. I live in the area and her customer service has made it nice to go back to this mcdonalds, as it wasn't so nice previously.“

“Honestly, I can’t rate it poorly as a restaurant just because I don’t like the food. It’s simply that the burgers aren’t to my taste. 😅 But I love the fries, lemonade, ice cream, and especially the pancakes. Ufff!! Of course, if you’re looking for something healthy, this isn’t the place for you, haha, but if you want something delicious every now and then, I definitely recommend it! 🍟🥤🧁“

“Not too bright in there but not too dark best McDonald's I've been to as far as lighting. Had to use a kiosk, I hate using kiosks, they're so slow when compared to a person at the counter. Parking was good but I had a trailer so I can't complain too much about it.“

“I noticed that the young lady that gave me my order, gave me a very genuinely kind smile and my cheeseburger (no cheese-extra lettuce) was really tasty! This may sound snobby, but I wasn’t expecting the fresh meat- perfectly cooked burgers! I thought it would just be plain Mcdonalds style burger, but instead it tasted like a nicer restaurant! I really hope corporate looks into this particular one and gives much appreciation for what they are doing there!“

“Gabriella is fantastic, she is so patient and kind. There was a line wrapped around the building and she remained calm.

You don’t find that anymore.

She needs a promotion, a raise and a bonus.

Such a Jewel!!!

Brandon in the drive thru was awesome as well!!!“

“This survey is because I ordered Two mobile mobile orders on the app that were already paid for and once I got to the speaker, I ordered a basket of fries and the gentleman at the window did not want to give me my orders or allow me to even place another order so I had to park and go inside to pick up my orders. what the issue was and why I was not able to pick up my orders via the window. The manager came over. She was very kind. I don’t remember her name. I wish I would’ve remembered her name, but she was older and, she said that that was more than fine. I was able to complete the order over in the drive-through window. I think her name started with the M but I’m not too sure. Either way she made my day. She said she spoke with him and that that is more than OK. I’m able to pick up two orders or any orders at the drive-through window.“

“Just another McDonald's It's a good one. Just like everywhere else there's good ones and bad ones. This one is pretty decent..

Kid-friendliness: It's Obviously a Children Friendly Place. McDonald's.. Although there are ones that are not. Considering the area generally a upper end environment.“

“Quick service, food was fresh. It's my guilty pleasure craving at midnight. The 5 and 6 dollar meals are very affordable. But a lot of homeless traffic in the area. Its a sad part of the society we live in, but we are all God's children. This McDonald's wouldn't allow a man to order food BC he was homeless and the lobby was closed. He tried to order at the drive through and was told he must leave. I was going to let him hop in my car to order, but she checked my backseat before taking money for my order. That was very sad to me. What difference does it make whether you are driving a car or not. They still get their money, and keep probably some of their most frequent customers.“

“One time wen I was ordering breakfast I was wondering why it was taking so long to get my food. I asked one of the employees about my food and then they told me that my food was ready they just put it in one of those bags they use for door dash or something.“

“Can't really answer the about the atmosphere because it is a drive through only restaurant, but the lines move fast, the food is hot, and the employees are usually very friendly. I go there all the time and I haven't had a bad experience there at all. They get my order right even when it's a complicated order. Thank You guys for all that y'all do.“

“my favorite mcdonalds in fort worth. idc what anyone says it’s literally the best. the ice coffees are my favorite, and always a good color so you know it’s gonna be good. I’d pick this mcdonalds over the one in lancaster any day 😭!“

“Went to hospital for friend and took the baby here while we waited. Really cool playground. Staff was constantly cleaning and everyone very friendly. Miss the free refills and not having to ask for ketchup but all in all this Mcds is doing a great job! Oh and my baby is always trying to stick their fingers in outlets so thank goodness there’s a lack of. Great safety for kids!“

“This McDonald's is excellent, they always serve me quickly and kindly. The place is kept clean, tidy and with a pleasant atmosphere. The food arrives fresh, well prepared and just as I asked for. The organization of the team is noticeable and makes the experience very comfortable. Without a doubt, one of the best McDonald's I've been to, totally recommended!“

“The team members at this location are outstanding! I frequent this location, mainly for breakfast. The drive-thru could be long but they get cars through very quick. The employees are very polite and patient.

The breakfast is usually pretty hot and yummy.

Will continue visiting.“

“It’s so refreshing to see young workers at McDonald’s who genuinely care. The last few times we’ve been, a young man and woman at the drive-thru provided the best service—friendly, accurate, and the food was fresh. It may be fast food, but their positive attitude and effort really stood out and made a difference“

“So I'm making this review to specifically shout out Milya (I hope I'm spelling that correctly). Years ago I lived just down the road from this location, this sweet young lady has never failed to make my day better. Her high spirits and personality make even stressful moments of a hungry kid and a mama stretched too thin, enjoyable. Two years ago, roughly, I relocated to benbrook and just happened to be passing through everman today when I decided to stop for an ice coffee. My surprise when I came up to the window was palpable! She recognized me as soon as I drove up like it was just yesterday she last saw me. Her smile got even brighter as she asked me where I'd been. The fact that she not only recognized me but took the time to make me feel important and memorable brought me pure joy. I can truly say I love you girl! You bring nothing but happiness to the world around you! We are blessed to know you!“

“Cory has top tier customer service! Truthfully the best front service i’ve seen at this mcdonald’s in awhile. He went above and beyond to give us a good experience and was super friendly to us and our kids. Would def recommend a raise for this gentlemen!“

“It’s a McDonald’s at the end of the day, food-wise. What sets this McDonald’s apart, though, is the wonderful staff!

The employees are always so pleasant, kind, and SO efficient. This McDonald’s is SUPER quick and has a lot of people working to ensure it goes smoothly, with many even being outside along the drive through line (a la Chick Fil A) to keep things speedy. They rarely get my order wrong at all, which is saying something because I am particular so I always have a lot of adjustments I ask for!

The employees are great, and whatever they are getting paid, they deserve more!“

“I think her name was Destiny but let me tell yall! This young lady had such an amazing energy to her! I was frustrated with traffic this morning just to have her turn it around with such a beautiful soul! The food was fresh and delicious and my drink was great but she was the highlight of my visit! She had red hair and stones on it lol but I loved it!!“

“Accidentally order. Daughter placed order on app and chose the wrong location and ended up here. Lol. But was pleasantly surprised. Wasn't nearly as bad as the reviews stated. It was lunch time but wasn't busy at all. Did a curbside pickup and the drive thru. Both were fast and smooth. Downsides, fries were slightly overcooked (but not burnt), 2 ketchup packets for 3 medium fries, quarter pounder was a bit greasy, and received no napkins.“

“I have been to this McDonald's easily over 200 times. The employees are a very kind hard working crew! TODAY THOUGH, I was able to witness one of the quickest hard working employees i have EVER seen at any restaraunt fast or slow. This dude was EVERYWHERE cleaning, serving, checking on patrons!!! His name was Logan and yes new to this McDonald's. If I still owned any of my restaraunts I would steal him away on the spot! If you ever see this Logan, you should be proud of yourself. You have a trait that is the most important in the restaraunt business.... who you are and how hard you work when no one is looking... that is what gets you places in this world! Great job young man“

“Well you know every now and then you'll get a craving for some McDonald's fries going to continue to love those but you got to get a burger and they do need to step their game up on their heat lamp burgers but my four stars is definitely for the McDonald'“

“Order are wrong not just one McDonald's! Get coffee grinds and old warm coffee ☕️ they tell us we taking to long at the window thats on blue mound st! They will only take one order ! When we want use our points and another person wants to order order and us another code ? they get an attitude. But because we like McDonald's like dummy we keep going back ?“

“So I'm going to have lunch with my grandkids and I stopped at McDonald's to get them some treats and I went through the drive-thru and I believe her name is Keisha she's the one that took my order I just wanted to express how lovely her attitude was her smile her gentleness and patience. Just wanted to give her praise and I hope her manager feels the same way! She is a good employee, y'all are blessed to have her! The other young lady that gave me my food I don't know her name but she was really nice as well Thank you for the awesome service!“

“They had my order out super fast even though it was a pretty large order, the worker with the short hair red hair was very nice and let me know that my order was correct even though it was busy, my order was exactly like how i placed it! Me and my family have always ordered from this McDonalds, sometimes they get our order messed up but i can tell they’re improving! :)“

“Great customer service late last night 6/15/2024 11:30pm from a young African-American Great attitude line was long I had to wait a while for my food I'm not mad at her to write a review caused she was running Everything by herself she was fast, nice, calmed Great job ? ?

For pilot not Great customer service even though they have 4 staffs“

“I love the food and especially the coffee 😋 it is tasty the service is very good the attention is excellent the atmosphere I love it I really like it here there is really peace 🕊️ and it is a very calm atmosphere 🙂🙂🙂🙂 I highly recommend it 😊“

“Omg, some of you be ordering Mc Everything's. You don't have to sit and contemplate what's on the menu....Mc Donald's has four things, burgers, imitation chicken stuffs, ice cream, drinks... let's get this line moving English.

The drive through lady though that is there, usually working the drive through in the morning/afternoon, is very nice so I gave this place a 5 star for service.

The food is what I expected from a Mc Donald's. Not good, not bad, just meh...“

“Most McDonald’s employees do not speak to you in the drive thru, but this location takes customer service seriously. They were very friendly and smiling. And it was a very refreshing experience, considering how the other McDonald’s in the area are. And they checked the food before they handed it out, ensuring order accuracy. Recommend this one for sure.“

“Did a mobile order and went to pick up order, but when I got to the counter to check in my app froze so I showed the staff where I had placed my order for here n where it alrdy pulled from my bank account. N they said my order never came in so of course I'm all upset but instead of dismissing me they reranged up my order n didn't charge me

Thanks so much to this wonderful staff
Will definitely be coming back“

“The day crew always brings it. They have a smile on their face and their service is fast. Their GM Summer is really good about fixing any issues which may occur. Night crew lately could use some training but come back during the day they will make it right.“

“Just went through the drive through at this location with my Sister, my 2 Nieces and my Nephew. Our order was taken swiftly, and we could clearly hear the Crew Member who took our order. We pulled up to the first window to pay, and we were greeted with the warmest and most genuine smile from Andrew that I've seen at a drive through in a very long time!!! His warm energy was just the start. We'd given $100 bill for payment, and he quickly grabbed a Manager to get us our proper change. Before we pulled up to receive our order, he complimented my Chicago Cubs visor I'm wearing, and informed me that he was a Cubs Fan as well. We exchanged a couple of hopeful pleasantries that their season continues to be a good one, and he waved at all 5 of us in the car! Y'all definitely hit a Home Run by hiring Andrew. Being the first human face your customers see, he definitely set the tone for us to enjoy our Mickey D's Lunch before having a fun Family Pool Day. Thank You!!!“

“This location has turned it's service around 180 degrees from 6 months ago.
The ordering of the food is quicker, receiving of your food has drastically improved.
I definitely enjoy going to this location more than I have in the 3 years I have been here.“

“The food at this McDonald’s is consistently good — fresh, hot, and exactly what you’d expect from the brand. Whether it's a classic Big Mac or some crispy fries, they hit the mark on flavor and speed.

That said, the customer service could use a little improvement. The staff isn't necessarily rude, but there’s a noticeable lack of friendliness and attentiveness. A smile or a bit more engagement would go a long way in improving the overall experience.

Still, if you're craving reliable fast food, this location delivers on taste.“