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“I Had A Simple Question And The First Person I Spoke With Was In Corporate Because Of A Past Situation. That Person In Corporate Was Extremely Rude! I Waited About A Month Later To Try Again And I Ran Into One Of The Best GMs For Their Company. Within 30 Minutes My Problem Was Solved After I Discussed It With The GM At This Location. Thank You Ceasar🙌🏿🙌🏿🙌🏿🙌🏿“
“If you are walking .google maps will direct you to the east side of the building.
Thos entrance are only accessible to hospital staff.
The front public entrance to the hospital
Is on the south side of the building .
Your suposed to go in that way then walk to the mcdonalds that is in the hospital“
“Honestly, I can’t rate it poorly as a restaurant just because I don’t like the food. It’s simply that the burgers aren’t to my taste. 😅 But I love the fries, lemonade, ice cream, and especially the pancakes. Ufff!! Of course, if you’re looking for something healthy, this isn’t the place for you, haha, but if you want something delicious every now and then, I definitely recommend it! 🍟🥤🧁“
“I've been to this McDonald's multiple times and have had next to no problems so far. The only complaints I would have are that sometimes the food would be undercooked, and the food would be wrong or missing. However, this hasn't happened recently.
The staff has been nice, and it is so far a good McDonald's to go to, and one that I'll be returning to.
Parking: I've mostly been to the drive-thru, but the times I've gone inside, the parking has been great, and I've always been able to find a parking spot.
Kid-friendliness: They have a playground so it's perfect for kids.“
“My husband daughter and I came to this location and got three of the five dollar meal deals on my way to Dallas today.
Everybody's a little particular so there are add-ons for every burger and various size drinks.
I get it most people wouldn't sweat 15.00, are the basically $20 that we spent after all the add-ons. I believe in getting what I pay for, I have a job and I do not hold myself or who I work for at any less of a standard. I make sure that my customers get exactly what they pay for. For me it is principle.
We received the orders the drink sizes were correct however the drinks were incorrect.
And every Burger was made,very sloppy! We used the wrappers to slide and kind of mash the burger back together. None of our sauces were in the bag. I usually don't say anything but against principal. Only to find out after being told I had to be here before midnight, because I couldn't get it remade the next day, got nothing had been documented for my order being incorrect. I'm tired and frustrated.
The night manager, *Laura* was very patient with me and kind! She gathered all the necessary information for me, had me pull to the front so I didn't hold up other customers, I only waited about 8 minutes maybe total. She brought me the food remade. And not just remade it was remade correct and it looked good too. Laura, your character and work ethic shine! McDonald's is lucky to have you representing them. I would recommend that you be promoted to official Trainer, given an increase in pay, acknowledged and most importantly appreciated! Not only will I come back, probably more so at night time now, but I will remember her professionalism, her kindness, and her willingness to help. Laura Thank You!!!!!“
“The red haired lady in the drive thru is so patient, helpful, and considerate. She's helped me a few times and really goes above and beyond. I'm sorry I didn't catch her name, but I appreciate her greatly. I live in the area and her customer service has made it nice to go back to this mcdonalds, as it wasn't so nice previously.“
“Christian is absolutely delightful! He has such a warm personality and was super sweet to me when my ranch cup was expired and promptly replaced it with an apology which it wasn't his fault at all!!! I'm definitely coming back because of him!!“
“Gabriella is fantastic, she is so patient and kind. There was a line wrapped around the building and she remained calm.
You don’t find that anymore.
She needs a promotion, a raise and a bonus.
Such a Jewel!!!
Brandon in the drive thru was awesome as well!!!“
“They knocked it out of the park!!!! I don't know what it is, because on this visit everything was perfect! Fast, hot and delicious!!! Service was quick and with a smile! Lobby and restrooms were immaculate and there were no Crazy, Screaming at the wall, rude, disrespectful people there! Keep up the good work guys!!! 👍🏻🔥 💯!!!!“
“I came on 3/24
This McDonald’s is better than all the other ones around here. I’ve been a hand full of times. Today My order wasn’t how I wanted it/ I ordered wrong and I pulled around and let them know. The girl was super nice about it, I didn’t even have to pay which I felt bad about, I hope they giving raises in there.
Fries always need salt though lmao.“
“One time wen I was ordering breakfast I was wondering why it was taking so long to get my food. I asked one of the employees about my food and then they told me that my food was ready they just put it in one of those bags they use for door dash or something.“
“Not too bright in there but not too dark best McDonald's I've been to as far as lighting. Had to use a kiosk, I hate using kiosks, they're so slow when compared to a person at the counter. Parking was good but I had a trailer so I can't complain too much about it.“
“This survey is because I ordered Two mobile mobile orders on the app that were already paid for and once I got to the speaker, I ordered a basket of fries and the gentleman at the window did not want to give me my orders or allow me to even place another order so I had to park and go inside to pick up my orders. what the issue was and why I was not able to pick up my orders via the window. The manager came over. She was very kind. I don’t remember her name. I wish I would’ve remembered her name, but she was older and, she said that that was more than fine. I was able to complete the order over in the drive-through window. I think her name started with the M but I’m not too sure. Either way she made my day. She said she spoke with him and that that is more than OK. I’m able to pick up two orders or any orders at the drive-through window.“
“This location gets my order spot on every time and i very rarely come across a unhappy employee.
Thumbs up to this spot for always keeping a smile and being accurate and getting my food out hot and fresh. Thank y'all for all you do!“
“Best McDonald’s we’ve been to. My boys and I enjoyed the food and the atmosphere was so welcoming and inviting. All the employees were happy friendly and willing to help. So thankful for the staff at this location, you all have impacted our experience here in a positive way.“
“My food was warm, not necessarily hot but still decent. The play place is huge. There was a little food up there because I went up to check it out with my toddler. There were a lot of dead crickets around on the floor but someone came to sweep them up towards the end of my one hour visit. Very spacious area. One employee smiled and greeted when I walked in.“
“I just went to get my TinyTans and was still missing Suga so I asked if they still had purple ones. Not only did he bring some out (like 10) he helped me look for him and then I asked to the stickers and almost gave me the whole roll. Joel or Joelle, was such and angel and so kind. I’ll be going back to visit him ♥“
“Awesome staff always taken care of me I've been going here since they have opened the store.mgrs are always willing to go over and always willing to make sure the customers are takin care.I would recommend this McDonald's to my friends and family,keep up the good work guys and galls“
“Who ever is running this Mc Donald's your doing a top notch job Friendly employees fast service and Finally a MC Donald that has a working ice cream machine. Stopped for a quick snack while running around and man did this Micky Ds hit get it right burgers were hot and fresh Fries were hot crisp and not over salted and YES the ice cream machine actually works . Hell just stopping in to see an ice cream machine working a MC Donald would be worth someone's time.“
“my favorite mcdonalds in fort worth. idc what anyone says it’s literally the best. the ice coffees are my favorite, and always a good color so you know it’s gonna be good. I’d pick this mcdonalds over the one in lancaster any day 😭!“
“It’s a McDonald’s at the end of the day, food-wise. What sets this McDonald’s apart, though, is the wonderful staff!
The employees are always so pleasant, kind, and SO efficient. This McDonald’s is SUPER quick and has a lot of people working to ensure it goes smoothly, with many even being outside along the drive through line (a la Chick Fil A) to keep things speedy. They rarely get my order wrong at all, which is saying something because I am particular so I always have a lot of adjustments I ask for!
The employees are great, and whatever they are getting paid, they deserve more!“
“4.5 stars.
Interior was pretty clean, including the restrooms. The kiosk was out of paper, so I didn't know what my order # would be. A manager did come out to double check, and she did get me my food in a couple of minutes. But she did say I had to pay for an extra sauce tub 😂😂.. A lot of McDonalds will give you up to two for free. Oh well.“
“So I'm making this review to specifically shout out Milya (I hope I'm spelling that correctly). Years ago I lived just down the road from this location, this sweet young lady has never failed to make my day better. Her high spirits and personality make even stressful moments of a hungry kid and a mama stretched too thin, enjoyable. Two years ago, roughly, I relocated to benbrook and just happened to be passing through everman today when I decided to stop for an ice coffee. My surprise when I came up to the window was palpable! She recognized me as soon as I drove up like it was just yesterday she last saw me. Her smile got even brighter as she asked me where I'd been. The fact that she not only recognized me but took the time to make me feel important and memorable brought me pure joy. I can truly say I love you girl! You bring nothing but happiness to the world around you! We are blessed to know you!“
“It’s so refreshing to see young workers at McDonald’s who genuinely care. The last few times we’ve been, a young man and woman at the drive-thru provided the best service—friendly, accurate, and the food was fresh. It may be fast food, but their positive attitude and effort really stood out and made a difference“
“Order are wrong not just one McDonald's! Get coffee grinds and old warm coffee ☕️ they tell us we taking to long at the window thats on blue mound st! They will only take one order ! When we want use our points and another person wants to order order and us another code ? they get an attitude. But because we like McDonald's like dummy we keep going back ?“
“I stopped by the nearest McDonald’s on 1/10/26 at about 10 PM. And both workers at each window were literally the nicest McDonald’s workers I’ve ever interacted with. I’m so used to not even getting eye contact at other locations. I was warmly greeted. I was talked to very respectfully. And they just had an amazing attitude. Good job to those two young ladies and management.“
“I think her name was Destiny but let me tell yall! This young lady had such an amazing energy to her! I was frustrated with traffic this morning just to have her turn it around with such a beautiful soul! The food was fresh and delicious and my drink was great but she was the highlight of my visit! She had red hair and stones on it lol but I loved it!!“
“So I'm going to have lunch with my grandkids and I stopped at McDonald's to get them some treats and I went through the drive-thru and I believe her name is Keisha she's the one that took my order I just wanted to express how lovely her attitude was her smile her gentleness and patience. Just wanted to give her praise and I hope her manager feels the same way! She is a good employee, y'all are blessed to have her! The other young lady that gave me my food I don't know her name but she was really nice as well Thank you for the awesome service!“
“They had my order out super fast even though it was a pretty large order, the worker with the short hair red hair was very nice and let me know that my order was correct even though it was busy, my order was exactly like how i placed it! Me and my family have always ordered from this McDonalds, sometimes they get our order messed up but i can tell they’re improving! :)“
“Omg, some of you be ordering Mc Everything's. You don't have to sit and contemplate what's on the menu....Mc Donald's has four things, burgers, imitation chicken stuffs, ice cream, drinks... let's get this line moving English.
The drive through lady though that is there, usually working the drive through in the morning/afternoon, is very nice so I gave this place a 5 star for service.
The food is what I expected from a Mc Donald's. Not good, not bad, just meh...“
“Great customer service late last night 6/15/2024 11:30pm from a young African-American Great attitude line was long I had to wait a while for my food I'm not mad at her to write a review caused she was running Everything by herself she was fast, nice, calmed Great job ? ?
For pilot not Great customer service even though they have 4 staffs“
“Ok... hear me out... This McDonald's is MILES above the one near my apartment. I come out of my way to come here because the coffee is always hot, my food is always hot, and everything meets my expectations. Three times in a row. Thank you, thank you, thank you. Especially the coffee.... when I order hot coffee, I really need it hot lol“
“This is a friendly, well-staffed McDonald's. They hire good people, and give them good training. So, the customer service is quite good. It is not an easy gig, due to the aging equipment, bad speakers, unreliable kiosks, etc, which they manage to smile through. You also have to consider the neighborhood. People come out from under the underpass in varying conditions of yuck. The drive-thru gets crowded with people already upset by their wasted time on the 35. They're not looking for more delays. So, the workers here get the blame for it all and manage to smile through it. Kudos to Nayalli, Elizabetta, Pati et al for always giving their best. It is not an easy gig, and unlike the effect left by the peevish reviewers, they make a lot of people happy in the neighborhood.“
“Did a mobile order and went to pick up order, but when I got to the counter to check in my app froze so I showed the staff where I had placed my order for here n where it alrdy pulled from my bank account. N they said my order never came in so of course I'm all upset but instead of dismissing me they reranged up my order n didn't charge me
Thanks so much to this wonderful staff
Will definitely be coming back“
“Most McDonald’s employees do not speak to you in the drive thru, but this location takes customer service seriously. They were very friendly and smiling. And it was a very refreshing experience, considering how the other McDonald’s in the area are. And they checked the food before they handed it out, ensuring order accuracy. Recommend this one for sure.“
“The day crew always brings it. They have a smile on their face and their service is fast. Their GM Summer is really good about fixing any issues which may occur. Night crew lately could use some training but come back during the day they will make it right.“
“This location has turned it's service around 180 degrees from 6 months ago.
The ordering of the food is quicker, receiving of your food has drastically improved.
I definitely enjoy going to this location more than I have in the 3 years I have been here.“
“The food at this McDonald’s is consistently good — fresh, hot, and exactly what you’d expect from the brand. Whether it's a classic Big Mac or some crispy fries, they hit the mark on flavor and speed.
That said, the customer service could use a little improvement. The staff isn't necessarily rude, but there’s a noticeable lack of friendliness and attentiveness. A smile or a bit more engagement would go a long way in improving the overall experience.
Still, if you're craving reliable fast food, this location delivers on taste.“
“Today Nov 6 2025 10:00 A.m.
Idk who the girl or guy was asking for your order but I wouldn't need to take depression medication if I had to listen to this person ask for my order, she or he, let me make this perfectly clear, MADE NO EFFORT IN HER VOICE TO B KIND, GOOD NATURED, NO EFFORT. PLEASE OWNER OR MA AGER, PLEASE ADDRESS THIS..THANKS“