McDonald's in Fort Worth

“I Had A Simple Question And The First Person I Spoke With Was In Corporate Because Of A Past Situation. That Person In Corporate Was Extremely Rude! I Waited About A Month Later To Try Again And I Ran Into One Of The Best GMs For Their Company. Within 30 Minutes My Problem Was Solved After I Discussed It With The GM At This Location. Thank You Ceasar🙌🏿🙌🏿🙌🏿🙌🏿“

“Honestly, I can’t rate it poorly as a restaurant just because I don’t like the food. It’s simply that the burgers aren’t to my taste. 😅 But I love the fries, lemonade, ice cream, and especially the pancakes. Ufff!! Of course, if you’re looking for something healthy, this isn’t the place for you, haha, but if you want something delicious every now and then, I definitely recommend it! 🍟🥤🧁“

“If you are walking .google maps will direct you to the east side of the building.
Thos entrance are only accessible to hospital staff.
The front public entrance to the hospital
Is on the south side of the building .
Your suposed to go in that way then walk to the mcdonalds that is in the hospital“

“Today Nov 6 2025 10:00 A.m.
Idk who the girl or guy was asking for your order but I wouldn't need to take depression medication if I had to listen to this person ask for my order, she or he, let me make this perfectly clear, MADE NO EFFORT IN HER VOICE TO B KIND, GOOD NATURED, NO EFFORT. PLEASE OWNER OR MA AGER, PLEASE ADDRESS THIS..THANKS“

“I went to last night because I’ve always loved fried chicken nuggets. I hadn’t had an ice cone in a long time. So I ordered one. I noticed the portions was huge—-I realized later it was because the price had gone up— but it was definitely worth the money.“

“My husband daughter and I came to this location and got three of the five dollar meal deals on my way to Dallas today.
Everybody's a little particular so there are add-ons for every burger and various size drinks.
I get it most people wouldn't sweat 15.00, are the basically $20 that we spent after all the add-ons. I believe in getting what I pay for, I have a job and I do not hold myself or who I work for at any less of a standard. I make sure that my customers get exactly what they pay for. For me it is principle.
We received the orders the drink sizes were correct however the drinks were incorrect.
And every Burger was made,very sloppy! We used the wrappers to slide and kind of mash the burger back together. None of our sauces were in the bag. I usually don't say anything but against principal. Only to find out after being told I had to be here before midnight, because I couldn't get it remade the next day, got nothing had been documented for my order being incorrect. I'm tired and frustrated.
The night manager, *Laura* was very patient with me and kind! She gathered all the necessary information for me, had me pull to the front so I didn't hold up other customers, I only waited about 8 minutes maybe total. She brought me the food remade. And not just remade it was remade correct and it looked good too. Laura, your character and work ethic shine! McDonald's is lucky to have you representing them. I would recommend that you be promoted to official Trainer, given an increase in pay, acknowledged and most importantly appreciated! Not only will I come back, probably more so at night time now, but I will remember her professionalism, her kindness, and her willingness to help. Laura Thank You!!!!!“

“The red haired lady in the drive thru is so patient, helpful, and considerate. She's helped me a few times and really goes above and beyond. I'm sorry I didn't catch her name, but I appreciate her greatly. I live in the area and her customer service has made it nice to go back to this mcdonalds, as it wasn't so nice previously.“

“Christian is absolutely delightful! He has such a warm personality and was super sweet to me when my ranch cup was expired and promptly replaced it with an apology which it wasn't his fault at all!!! I'm definitely coming back because of him!!“

“Gabriella is fantastic, she is so patient and kind. There was a line wrapped around the building and she remained calm.

You don’t find that anymore.

She needs a promotion, a raise and a bonus.

Such a Jewel!!!

Brandon in the drive thru was awesome as well!!!“

“Not too bright in there but not too dark best McDonald's I've been to as far as lighting. Had to use a kiosk, I hate using kiosks, they're so slow when compared to a person at the counter. Parking was good but I had a trailer so I can't complain too much about it.“

“They knocked it out of the park!!!! I don't know what it is, because on this visit everything was perfect! Fast, hot and delicious!!! Service was quick and with a smile! Lobby and restrooms were immaculate and there were no Crazy, Screaming at the wall, rude, disrespectful people there! Keep up the good work guys!!! 👍🏻🔥 💯!!!!“

“One time wen I was ordering breakfast I was wondering why it was taking so long to get my food. I asked one of the employees about my food and then they told me that my food was ready they just put it in one of those bags they use for door dash or something.“

“Best McDonald’s we’ve been to. My boys and I enjoyed the food and the atmosphere was so welcoming and inviting. All the employees were happy friendly and willing to help. So thankful for the staff at this location, you all have impacted our experience here in a positive way.“

“This is our favorite McDonald’s location! The staff is always super friendly and helpful. The restaurant and play area are always very clean, and the food is prepared quickly and accurately. It’s a positive experience every time we visit, which is rare for most fast-food restaurants. We always enjoy coming here!“

“We came in for breakfast. I always order through the McDonald's app. Extremely fast food. Made hot and fresh. The good thing at this location is there is a Play Place Indoor Playground for the kiddos. The bad thing was that it wasn't that clean. Surprisingly even though it was morning. Overall it was good visit for a quick bite on the go.“

“Very clean store, employees are respectful and nice and the cleaning ladies are so kind and helpful. Restrooms were clean. I was there for about an hour with my son while he played in the play area and I noticed the cleaning ladies going in twice to clean the rr's. Will definitely come here again.“

“My food was warm, not necessarily hot but still decent. The play place is huge. There was a little food up there because I went up to check it out with my toddler. There were a lot of dead crickets around on the floor but someone came to sweep them up towards the end of my one hour visit. Very spacious area. One employee smiled and greeted when I walked in.“

“Who ever is running this Mc Donald's your doing a top notch job Friendly employees fast service and Finally a MC Donald that has a working ice cream machine. Stopped for a quick snack while running around and man did this Micky Ds hit get it right burgers were hot and fresh Fries were hot crisp and not over salted and YES the ice cream machine actually works . Hell just stopping in to see an ice cream machine working a MC Donald would be worth someone's time.“

“I came here tonight 5:15pm or so. Perfect place for the children and family. We came and it was busy but the staff was so polite and helpful with our order. The staff was like a team, they all worked together to help the customers. The food and desert was great! Excellent customer service!“

“my favorite mcdonalds in fort worth. idc what anyone says it’s literally the best. the ice coffees are my favorite, and always a good color so you know it’s gonna be good. I’d pick this mcdonalds over the one in lancaster any day 😭!“

“One of those that are automated, will bring the food out but dont want to take your order. Food was normal McDonald's food. I'm not a fan of kiosks, did my time taking orders as a teenager shouldn't have to when I go into store.“

“It’s a McDonald’s at the end of the day, food-wise. What sets this McDonald’s apart, though, is the wonderful staff!

The employees are always so pleasant, kind, and SO efficient. This McDonald’s is SUPER quick and has a lot of people working to ensure it goes smoothly, with many even being outside along the drive through line (a la Chick Fil A) to keep things speedy. They rarely get my order wrong at all, which is saying something because I am particular so I always have a lot of adjustments I ask for!

The employees are great, and whatever they are getting paid, they deserve more!“

“I stopped by the nearest McDonald’s on 1/10/26 at about 10 PM. And both workers at each window were literally the nicest McDonald’s workers I’ve ever interacted with. I’m so used to not even getting eye contact at other locations. I was warmly greeted. I was talked to very respectfully. And they just had an amazing attitude. Good job to those two young ladies and management.“

“It’s so refreshing to see young workers at McDonald’s who genuinely care. The last few times we’ve been, a young man and woman at the drive-thru provided the best service—friendly, accurate, and the food was fresh. It may be fast food, but their positive attitude and effort really stood out and made a difference“

“So I'm going to have lunch with my grandkids and I stopped at McDonald's to get them some treats and I went through the drive-thru and I believe her name is Keisha she's the one that took my order I just wanted to express how lovely her attitude was her smile her gentleness and patience. Just wanted to give her praise and I hope her manager feels the same way! She is a good employee, y'all are blessed to have her! The other young lady that gave me my food I don't know her name but she was really nice as well Thank you for the awesome service!“

“4.5 stars.
Interior was pretty clean, including the restrooms. The kiosk was out of paper, so I didn't know what my order # would be. A manager did come out to double check, and she did get me my food in a couple of minutes. But she did say I had to pay for an extra sauce tub 😂😂.. A lot of McDonalds will give you up to two for free. Oh well.“

“Order are wrong not just one McDonald's! Get coffee grinds and old warm coffee ☕️ they tell us we taking to long at the window thats on blue mound st! They will only take one order ! When we want use our points and another person wants to order order and us another code ? they get an attitude. But because we like McDonald's like dummy we keep going back ?“

“I think her name was Destiny but let me tell yall! This young lady had such an amazing energy to her! I was frustrated with traffic this morning just to have her turn it around with such a beautiful soul! The food was fresh and delicious and my drink was great but she was the highlight of my visit! She had red hair and stones on it lol but I loved it!!“

“So I'm making this review to specifically shout out Milya (I hope I'm spelling that correctly). Years ago I lived just down the road from this location, this sweet young lady has never failed to make my day better. Her high spirits and personality make even stressful moments of a hungry kid and a mama stretched too thin, enjoyable. Two years ago, roughly, I relocated to benbrook and just happened to be passing through everman today when I decided to stop for an ice coffee. My surprise when I came up to the window was palpable! She recognized me as soon as I drove up like it was just yesterday she last saw me. Her smile got even brighter as she asked me where I'd been. The fact that she not only recognized me but took the time to make me feel important and memorable brought me pure joy. I can truly say I love you girl! You bring nothing but happiness to the world around you! We are blessed to know you!“

“The Asian Guy who was working the drive through pick up window has immaculate customer service skills… He was doing his job double checking everything before he gave it to you.. most importantly he wasn’t on his phone or standing by the window having a side conversation using foul language.“

“Omg, some of you be ordering Mc Everything's. You don't have to sit and contemplate what's on the menu....Mc Donald's has four things, burgers, imitation chicken stuffs, ice cream, drinks... let's get this line moving English.

The drive through lady though that is there, usually working the drive through in the morning/afternoon, is very nice so I gave this place a 5 star for service.

The food is what I expected from a Mc Donald's. Not good, not bad, just meh...“

“Anyone who knows anything about my reviews knows one thing they are always 100% honest! All I can say is for a McDonald's inside an actual truck stop they actually have pretty decent food I mean and all sincerity I don't mean that as an insult too the food at this location I'm just not a big McDonald's fan to begin with so if it's their breakfast or their ice cream cones that's about where mine ends but having said that the service and the drive-thru was actually really good and they actually had their ice cream machine on, and as you know that's a classic treat for McDonald's to go with the I'm sorry we're currently cleaning our ice cream machine or it's currently out of service so all in all with my visits to this place I've been very pleased 👍🏻“

“This is a friendly, well-staffed McDonald's. They hire good people, and give them good training. So, the customer service is quite good. It is not an easy gig, due to the aging equipment, bad speakers, unreliable kiosks, etc, which they manage to smile through. You also have to consider the neighborhood. People come out from under the underpass in varying conditions of yuck. The drive-thru gets crowded with people already upset by their wasted time on the 35. They're not looking for more delays. So, the workers here get the blame for it all and manage to smile through it. Kudos to Nayalli, Elizabetta, Pati et al for always giving their best. It is not an easy gig, and unlike the effect left by the peevish reviewers, they make a lot of people happy in the neighborhood.“

“Ok... hear me out... This McDonald's is MILES above the one near my apartment. I come out of my way to come here because the coffee is always hot, my food is always hot, and everything meets my expectations. Three times in a row. Thank you, thank you, thank you. Especially the coffee.... when I order hot coffee, I really need it hot lol“

“Great location the employees are amazing.. I just dislike that the costumer don’t appreciate what the people work here or any other fast food restaurant always there and service us anytime we need . I’m grateful for have them 😊“

“Most McDonald’s employees do not speak to you in the drive thru, but this location takes customer service seriously. They were very friendly and smiling. And it was a very refreshing experience, considering how the other McDonald’s in the area are. And they checked the food before they handed it out, ensuring order accuracy. Recommend this one for sure.“

“Y'all have the McChicken sandwich and it's delicious!!!!
I have been out the state ( Colorado) where they have it in Spicy. I love the regular totally!!!!
Thank you so much!!!!!
I love this Location 😍
It's Perfect 😁
I bought some Chicken sandwiches,To eat cold! They are really good,Cold!!!!!!!!“

“Got a burger for my kid. Asked for only tomato and ketchup and that's what the receipt reflected as well. They put onions on it, had to carefully remove every piece before the kid would touch it. I know, messed up order at McDonalds is a universal experience, just wish it wasn't so. One star removed for otherwise decent service.“

“The food at this McDonald’s is consistently good — fresh, hot, and exactly what you’d expect from the brand. Whether it's a classic Big Mac or some crispy fries, they hit the mark on flavor and speed.

That said, the customer service could use a little improvement. The staff isn't necessarily rude, but there’s a noticeable lack of friendliness and attentiveness. A smile or a bit more engagement would go a long way in improving the overall experience.

Still, if you're craving reliable fast food, this location delivers on taste.“