Customers` Favorites
Customers` Favorites
“Stumbled upon this place and so glad I did! The vibe is super chill, perfect spot to just hang out and relax. Everything here is always consistent, which I really appreciate. The mochi in the bubble tea is so good, definitely my favorite part. Highly recommend stopping by if you’re in the area! My new favorite bbt place!“
Customers` Favorites
“Came here to try their osmanthus and was not let down. Very fragrant and their pearls were really good texturally. I tried both their osmanthus milk tea and the osmanthus oolong fresh milk tea, both with no extra sugar and both were delicious. No extra sugar was definitely the move as it was quite sweet. The inside is very cute, some seating and they have a little cart of board games for you to play:) will definitely be coming back and I 100% recommend stopping here.“
Customers` Favorites
“Wow the food is fantastic. It was very difficult to decide on what to try. I ended up with the “hot & sour dumpling soup” and the “beef slice in Chinese pancake.” Both are a must try.“
Customers` Favorites
“nice place to chil, loving it“
Customers` Favorites
“Dong ding oolong with pearl, light sugar, less ice, AMAZING!!!“
Customers` Favorites
“The Case: The Honey Green Tea Slush Investigation.
The Verdict (4/5 Stars): Highly Recommended (with one crucial piece of evidence).
Analysis of Findings: The drink itself is an open-and-shut case of excellence; honestly delicious and exceeding initial expectations. A complex reduction of flavor that’s a 10/10.
The Crime Scene: The mango star-jellies present a critical operational failure. My analysis confirms that the points of the star shape are physically wider than the internal diameter of the straw provided. The result is a total blockade.
Recommendation for the Establishment: Until wider straws (or smaller stars) are sourced, I recommend diners request this exquisite slush without the jelly. The flavor mystery is solved; the logistics mystery remains a case in progress.“
“Went during their BOGO Anniversary deal, and decided to try their Lychee osmanthus milk tea alongside their matcha latte frappe. There was obviously a line, but it went by decently, and my drink came out relatively quick.
The lychee osmanthus was okay imo. Just tasted my lychee and a hint of osmanthus, refreshing though.
The whipped matcha cream was not too sweet, and the pecans were nice. I'd say I prefer the matcha over the other drink I had.
However, I just wish they had more toppings since I prefer texture in my bubble teas. But I can understand that certain teas may not always call for toppings but some brown sugar pearls for their matcha would probably make me go bankrupt 🤤“
“The owner and my server, Madeline, are absolutely amazing! 🤩
I had pre-ordered a drink through Fantuan a day in advance because my boyfriend was going to pick it up for me while I was at work. On the pickup day, he told me they didn't have my drink. I assumed I'd be able to get a refund through Fantuan, so I didn't look into it any further.
A few days later, Fantuan informed me that I wasn't eligible for a refund because CocoBay had already made my drink and kept it until closing time. I was really confused, so I went to the shop to figure out what had happened. I explained that I had given my boyfriend the order number, but he didn't have my phone with him at the time, so I'm not sure if I accidentally gave him the wrong number or if there was a miscommunication during pickup.
Even though it wasn't their fault, the owner and Madeline kindly offered to remake my drink so I wouldn't lose my money or leave empty-handed. That level of customer service is rare these days, and I'm incredibly grateful for their kindness and understanding.
The drink was absolutely delicious as well! Great service, great people, and great drinks. I'll definitely be coming back. ❤“
Customers` Favorites
“My favorite bubble tea shop ever! Great quality drinks with mochi like boba that I cant get enough of. Prices are surprisingly average compared to the high quality I see in their drinks. Always have great specialty drink choices (again with decent prices compared to other places). And drink sizes are average too, so prices arent lower for smaller drinks. Love this place!“
“Ordered the iced pistachio jasmine tea with 30% ice and zero sugar. It was not very sweet which is perfect for me. I had to wait in line to order but the wait was only 5 minutes. After ordering, they would announce the number and displayed on the screen. I only waited 10 minutes. The whole experience was good and wait time was acceptable. I can’t wait to try other flavours.“
Customers` Favorites
“Good place! Always nice I love their bbt! ^_^“
Customers` Favorites
“Surprise find when I was craving desserts at night. The owner was a kind older gentleman, he was very attentive & fast.
🥥We absolutely enjoyed the coconut jelly, the mango was freshly cut (we heard him cutting at the back) and the taro balls tastes chewy. The jelly itself was very fresh, not too sweet but still kept the young coconut’s flavour.
🍲The chicken soup was okay, nothing to complain about for just $5.99.
🥮The wheel cake was a bit stale, feels like it’s not as fresh as I expected.
Overall I really enjoyed the coconut jelly, will come back to try their drinks!“
Customers` Favorites
“I ordered a Mango Green Tea from 101 Boba through Uber Eats recently, and I wanted to leave feedback about the experience because the customer service at the Capstan location really stood out.
On the Uber Eats menu, the drink description for the Mango Green Tea was not very clear that it included additional
ingredients/floating toppings inside the drink and i thought it would be mango flavoring. When I received it, it was not what I expected, and I honestly was not very happy with it. I called the store simply to ask if there was any possibility of exchanging it, and I even explained that I had not really drank it and was willing to bring it back.
Carrie at the Capstan location handled the situation extremely professionally. She was polite, understanding, and genuinely cared about keeping the customer happy. She immediately tried to help and made the process easy instead of making it uncomfortable or difficult. She even told me not to worry about bringing it back.
Considering the drink itself was not very expensive, I really appreciated that she focused more on customer satisfaction and long term service rather than arguing over policy.
That kind of service is what makes customers want to come back again.
I also contacted another location to ask about the situation, and while the staff member there was still polite, the experience felt very different. The response was more focused on explaining that the drink already comes with floating ingredients rather than understanding why the menu description may have confused a customer ordering online. I mentioned that the Uber Eats menu could probably be made clearer for future customers so people know exactly what they are ordering.
Overall, I just want to give credit to Carrie at the Capstan location for handling the situation the right way. Professional, understanding, and customer focused service like that makes a huge difference.“
Customers` Favorites
“Delicious fresh fruit tea options and a pleasantly bright & clean ambiance. (Tried the Day N Tokyo - lychee with konjac jelly). Service was very patient and friendly as well. Drinks do not taste overly sweet at 50% sugar. I also appreciate that they use strong paper lid covers/straws instead of plastic.“
Customers` Favorites
“Welcoming and great service with authentic Chinese style milk tea. I really like this place and can’t wait for its preload event to come back. Great deal! It is also sad to see google allows these malicious comments to dilute the actual excellence of this place.“
Customers` Favorites
“Came to this Coco on July 25th around 8pm because it was the closest to my house. Service at this coco is so good, better than the other stores. The cashier who took our order was super friendly and nice. Double checked the sugar and ice level for each drink we were ordering. Consider giving that girl a raise. Definitely recommend to other people. Fresh mango smoothie with coconut jelly is a must have. 5/5 stars“
Customers` Favorites
“My fav bubble tea shop so far!
The rose tea and other tea made with dried flowers are all amazing!
However might be too sweet for most people, half sugar will be recommended!
Like this spot not only because of their products but also because of their sweet service. Always make my day so well!“
Customers` Favorites
“Flavourful bubble tea! We got all slushies of Ovaltine (chocolate), Taro, and Watermelon. All tasted good. The only thing I didn’t like is the awkward parking in the area. Parking is pretty tight.
Friendly service/staff. The place is also pretty clean.“
“Best milk tea shop in Greater Vancouver!! I’ve been a huge HEYTEA fan since I was in mainland China and I’ve been to this location sooo many times.
Their whole thing is using good ingredients, and they really do live up to it—fresh fruit peeled in store, good quality milk, and perfectly chewy pearls and toppings. HEYTEA is just the best! I also love how creative they are. All drinks on the menu are their own original creations, and they’re always coming out with something new. Always excited to see what HEYTEA comes up with next.“
Customers` Favorites
“The owner is very friendly, service is good! 😀“
Customers` Favorites
“Mika is the best!! ALL MY FRIENDS LOVE IT HERE! The only place that open til late!! Everything is always so fresh, and the staff are amazing—they recommended the mockjito, and it was phenomenal. I honestly haven’t found anywhere else that matches this level of quality. Just look at the strawberry ice cream slush—it’s SOOO pretty! I also love how they keep introducing new drinks. Always something exciting to try!“
Customers` Favorites
“We had a lovely dining experience here. The pure vegan dishes we tried were fresh, flavorful, and very enjoyable.
The service was excellent as well. The staff were warm, friendly, and very patient in helping us choose and order our dishes. We really appreciated their welcoming attitude.
A nice place for vegetarian food, and we would happily come back again!“
Customers` Favorites
“Taiwanese bubble tea. Price is reasonable. I can choose my sweetness and ice level. Staff are friendly. It’s a great place to chat with my friends.“
Customers` Favorites
“Best hidden secret of all of BC. Tried my first Presotea in Calgary in disbelief that it would taste better than my current favourite bubble tea. Boy was I wrong! This is by far the most flavourful bubble tea I've ever tasted! Sweetened and sized to your liking. The taste of their pearls will make you want more. Definitely bringing my friends and family here. Looking forward to the opening of more locations!“
Customers` Favorites
“This place is one of the rare Coco locations left that uses real Yakult branding Yakult for their drinks (and not the Costco probiotic) as well as REAL grapefruit and not the grapefruit pulp.
Not all Coco stores are the same. Don’t waste your money supporting ones that cheats you.
Will only be going here and the locations listed on their app.“
Customers` Favorites
“Jerry is very nice and guiding Jonathan gently on how to make the drinks we ordered. Both of them displayed good teamwork, they are happy of what they’re doing. It brings smiles to us and we will share this excellent service we witnessed during the time we visited this store. Perfect place to have a refreshing bubble tea during this summer. Thanks Jonathan for being so humble and teachable. Great job guys!“
Customers` Favorites
“très bon bubble tea, j'ai été a celui de Montréal et ils ont su très bien nous conseiller.“
Customers` Favorites
“Good value Taiwanese food.“
“It was my first time trying their bubble tea. I ordered the Dongding Oolong Milk Tea with tapioca jelly and agar jelly, and it was pretty good! I also just noticed they offer osmanthus flavors as they had some samples by the counter, which happens to be my favorite. I’ll definitely come back to try it next time!“
“Always come here when I am in Vancouver! There is a great variety of flavors on the menu, something for everyone. I have had really great experiences with multiple staff members, patient and willing to answer all of my questions.
Recently, the staff member Shawn was especially catering, making a drink with all of my (odd) adjustments, which compelled me to leave a review!“
Customers` Favorites
“Drinks are absolutely Fantastic and wait time was cool too! But the service really took a star off. I love the fact that they use decomposable straws. Though one time we went 10 minutes early but they just wouldn’t make one for us. Wish the opening hours were a little earlier. My favourite is the rice yogurt! It is so good!!!
Recommended!“
Customers` Favorites
“Coco’s drink quality is always consistent so I always come back! However, I am a bit dissatisfied with the customer experience in my last visit.
I ordered a milk tea with 30% sugar and regular ice. Unfortunately by the time I looked at my receipt and I realized it did not say 30% sugar the drink had already been made. As I let the girl with the glasses and claw clip know she said “but it’s already made, so it is it okay?”. And then I kindly asked her to remake it because I was sure I asked for 30% (I always get my drinks 30% for health reasons) and she looked pretty annoyed and said with a straight face “but you said regular sugar and ice”. To which I kindly said “oh I did say 30% actually sorry”. But I’m grateful she asked the barista to remake it anyways.
What happened was after I ordered, there was a lineup behind me so I wanted to quickly leave the counter after ordering. It’s definitely my fault for not double checking the screen and properly listening to the cashier repeat my order. But even if it was my mistake, I don’t think it warranted that kind of reaction from her. Remaking a regular milk tea takes less than 30 seconds and doesn’t cost a lot of money at all. I didn’t understand why it seemed like such an inconvenience to request the drink to be remade. Again, I’m grateful she did end up asking the barista to remake my drink (she was also really nice when I was ordering) but this experience did make me a little sad and I felt bad for being troublesome.“
Customers` Favorites
“The most I complain is about their seats being so dirty. They are obviously seen a lot of large or small stains on the seating area of the sofa. The store is located near river shore area and expected to have high comfort dining experience. This is my first dining in but however being so shocked with this nice and roomy store. Service is good and the store's counter, floor and washroom are clean.“
“I recently discovered Tapio Tea Company, and I'm so glad I did! The tea selection is impressive, and the quality is exceptional. The staff are knowledgeable and friendly, helping me choose the perfect blend.
They also have a great selection of Monin syrups, which adds an extra layer of flavor and fun to their teas. It's clear they're passionate about providing a top-notch experience.
But what really made my experience stand out was the delivery man, Richard @ RC, who was extremely helpful and ensured my order arrived promptly and in perfect condition.
The atmosphere is cozy and inviting, making it a great spot to relax and unwind. I appreciate the attention to detail and the passion for tea that's evident in every cup.
Overall, I'd highly recommend Tapio Tea Company for a delightful tea experience. The combination of excellent tea, friendly service, helpful delivery team, and great syrup selection makes it a standout destination. 😊👍
*Rating:* 5/5 stars“
Customers` Favorites
“This is the best steamed chicken I’ve ever had. It was incredibly juicy and tender, with so much flavor that no sauce was needed. It tasted amazing on its own.
The other dishes were good as well, but the steamed chicken was definitely the highlight. The salted egg yolk fried shrimp was delicious, and the coconut chicken soup was also a great choice. I’d come back again just for the chicken.“
Customers` Favorites
“First of all, the yogurt is delicious! I spent a pleasant afternoon here with my friends. I forgot my bag here when I was leaving. Then I called the lady who was very considerate. She not only helped me put it away, but also checked the details of the bag with me. After confirming that it was in my bag, I sent it back. Thank you very much. I highly recommend this yogurt! ! !“
Customers` Favorites
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“Best oolong tea I had in lower mainland. If only they open in Surrey too.“