McDonald's in Memphis

“The best McDonald's in the city! I bring my children to this location when I want to sit down and take a moment to eat. It is always very clean, even the bathrooms! The food is cooked to order with minimal to no errors. The staff actually speak and are really nice. You can tell the GM leads with consistency and is very well respected because the store is always presentable even in her absence. I feel safe at this location. As a mother I appreciate a location that is consistent in service, cleanliness, and safety where my children can actually enjoy McDonald's like I used to growing up.“

“The restaurant was very clean and well maintained, and all the staff were so friendly and welcoming. ❤

What made my visits extra special was how helpful everyone was with my Hello Kitty collection! 🥹🎀 The staff were so kind and patient in helping me with it, and they made the whole experience so much more fun and memorable.

Thank you to the wonderful staff for being so nice and helping me complete my collection!“

“Deangelo really brought the McDonald's team together getting everyone in and out quickly. At first glance he seems like he'll be mean, because of how focused and engaged he is. However, once he speaks you can tell he carries himself with dignity and pride to be the manager. Any store would be lucky to have such a reliable and respectful employee. Compared to how the previous manager operated the store he clearly knows what he's doing. Thank you, and I look forward to seeing more of this amazing service. 👏“

“Area isn't the best & there's usually people pan-handling in the parking lot, but the drive thru is quick, service is friendly & at this location I've never had them tell me that they were out of something or a machine was down. Food was what it was supposed to be & order was correct!
Inside is clean & maintained as well.“

“I stop by this McDonald’s pretty regularly and usually order the Big Mac meal. The food is consistently hot and fresh, the fries are usually cooked right, and my order is accurate most of the time. The staff has always been friendly, and the drive-thru moves pretty quickly even when they’re busy. Overall, it’s a reliable spot when I need a quick meal.“

“A morning manager that gets her job! This was my second time visiting this location and as usual it was the ideal visit for any customer. Throughout this city there are some locations that just dont hold up to the bar either because the employees just dont care or the management doesn't care or the mixture of both. Honors to the morning manager at this location!!!“

“I stopped and grabbed lunch Togo here today. From all the McDonald's ive been to lately, I received the best customer service at this location. Erica was doing an amazing job making sure everyone was taken care of. I can see she goes above and beyond and stands firm on quality customer service. Erica deserves a pay raise for the quality of service she is providing to the customer.“

“I arrived just before ten am and ordered a egg mcmuffin meal.
When it was rung it came out over eight dollars for a $7.09 combo. When i asked I was asked..oh
.. You wanted a small? We don't have any small coffee cups.

When I got my order there were two packets of ketchup and jelly which I don't use. She forgot to take my coffee order so no fixins.

The service here varies from excellent to deplorable“

“I arrived early morning, ordered on the kiosk and grabbed a seat at table 111. My order arrived, and just after 7 am, I went and requested a refill on my large coffee.

I'm not really certain what was wrong with the young woman, or why she felt the need to ask me if I bought that today. I replied yes, she returned with a metal carafe, I removed the lid, she walked off.

I tossed the cup, and left. This is very unusual. Normally when I'm in later, I'm greeted by name and people ask about my family.

I'll return, but I certainly hope this doesn't happen again.“

“We visited this McDonald’s for the first time, and we really loved it. We will definitely keep coming back. This is one of the best McDonald’s locations in Memphis where we liked everything.

The service was excellent — friendly, polite communication, fast service, and very well-prepared food. Everything was fresh and nicely made.

We came as a family with children — my wife and I liked it very much, and our children loved it too. Everyone ate with pleasure. Even though we don’t speak the language very well, the staff still treated us kindly, communicated politely, and helped us without any problems.

Unfortunately, many other McDonald’s locations lack these qualities, but this one truly has them.

We give it 5 out of 5 stars ⭐⭐⭐⭐⭐ and highly recommend it.“

“The mobile app is awesome and I love it.To me when order from the app and go to get your food it's already for you.Great app and recommend it to every one.Last but not least it saves you money.

Parking: Close to the door.

Kid-friendliness: They all work together with passion.

Wheelchair accessibility: Handicap parking is always available.“

“Very friendly staff, I had to wait 5 minutes after arriving for them to finish breakfast service around 10:30 am so I could order a lunch meal, after that it was a quick service, clean dinning areas and restroom and foods was hot and tasted the way you expect McDonalds fries and quarter pounder to. Would recommend this McDonalds to anyone.“

“There was an error with my order called the location & talked to, Ms. Sarah explained, I could come back & they would correct it long story short. I forgot yet a few days later,I called Ms. Sarah was there & she still honored the mistake. Also service is always good meal hot never have I had a problem with freshness of my order.“

“HUGE SHOUT OUT to DYNASTY. I really hope i spelled her name right. GIRL is a life saver. I have an onion allergy and have trouble getting people to understand there is a difference between just a plain sandwich and a plain sandwich due to allergy. She was on top of making sure my sandwich was made on a clean surface with clean gloves. Give that girl a raise, a promotion, whatever you need to but she needs to be recognized for her this understanding.“

“Slooooooow, service. Good tasting food, but the oddest breakfast sandwiches I've had at a McDonald's. The McGriddle was very small in diameter, but was tall, the sausage McMuffin with egg had a scrambled egg and a fried egg. Like I said, good, bit a bit odd.“

“for the second time in two weeks, I’ve been to this location and they have really amaze me so far they have been the best in the area so I will make the extra drive just for this location compared to the one that’s just literally around the corner, y’all are doing an amazing job. Keep up the good work thank the staff please they were very nice.“

“Last week went to Whataburger and the food was so bad that it reminded me of McDonald's small cheeseburger.

So, I decided to get some McDonalds. Its been many years. Will always have LOVE considering this was my first job.

Order Big Mac Meal and a side 10 pc nuggets.

The food was fresh. The young men at the windows were very intentionally working. My order was exact.

After eating my food, it will likely be many years before I'm back.

I realize why McDonalds works. McDonalds is McDonalds and has been for many years.

Now one goes to McDonalds expecting an elevated experience. You go for the convenience of I'm hungry right at this moment.

Thanks for the fresh food and kind gentlemen at the window.“

“I haven't had any issues with this restaurant. The people that currently work there have good attitudes even if they don't have all the drinks you need or whatever else they don't have they have good attitudes and they have good service“

“I don’t know who was on staff yesterday 1/22/2021. But I went around 3pm and when I say fresh. My fries my quarter pounder to the sweet tea. My kids chicken nuggets were even fresh. I’ve visited this place a few times. But please keep these people y’all yesterday around 3! On staff baby worth my bucks and the service was great.“

“Excellent customer service and hot breakfast. I had given up on McDonald's, but the young ladies that served us this morning have given me hope. Our food was fresh and the team members that we encountered were friendly . They exceeded my expectations for sure.“

“I stopped by for a quick bite during my road trip and the experience was perfect. The fries were super hot and crispy, just the way they should be, and the burger was fresh and put together neatly. The staff at the drive-thru was incredibly fast and nice, which made the whole stop quick and easy. The parking lot was clean and it was a great, reliable spot to pull over and grab food on the go.“

“It’s McDonald’s..
if your coming here for a review ..
then something is wrong ..
McDonald’s sells cheap food and they do it fast ..
it is exactly what you order , pay for and receive..
for the price it it fantastic..“

“The location was pleasant. I was able to enjoy the dining area as I listened to Aaliyah. Also they are ready for the Autumn with the decorative spread in the lobby. This is what Frayser needs at all of the nearby restaurants and establishments.“

“Great Great breakfast every morning but somehow the price for a sausage mcgriddle plain with nothing else is $3.61 and the same thing purchased right down the road on summer and white station is $2.95.... wish I knew why or if this could change and save me some money“

“Well the mornings are the best as for as service. I am not sure about the evening service. But I enjoy the many benefits of the app and at this location , they have a full time Digital Ambassador that assists customers with the app and kiosk orders. So I can only say good experience for a change!“

“I ordered the Honey Spice chicken sandwich. It was the bomb. It was my first time ordering it and I hadn't been to a McDonald's in a long time. That sandwich was made so well, the bacon 🥓 😋 😍 the taste was really good. Those fries were fresh/ hot.This was the Lamar/ Trezvant location. My hats off to the Orange Mound location, great service, 🤗🤩👌🏽 it was about 11:30 p.m. I've gone to Olive Branch store and ordered the same thinking i was about to get a treat like the Lamar store...NOT!!! I had the survey coupon( messy, thrown together, hardly any lettuce), I didn't like it. FYI: this was like the same shift as Lamar.“

“I was surprised to see so many negative reviews for this location. I was unable to cook for a period of time, so I started getting breakfast at McDonald’s. I used the app for each purchase. Every time, my food and coffee were not only correct but also hot and fresh. I was happy and impressed with their quickness and great customer service.“

“Ok the fries was fire they was so good the nuggets was so good to the drink was refreshing it was so good and the burger was good to thank y'all keep doing y'all best thank y'all soo much for everything 💯💯💯“

“Our order got mixed up with someone who came behind us. The chicken sandwich delux was salty. The fries were good. The caramel coffee was what I needed. I was on lunch break . Since I have no car , I'm on my feet eight hours. This small break allowed me to sit down with my husband. We dined in which I do not do often.“

“I had an online order to pick up on Summ6I arrived and was told they didn't care how I ordered my food I wasn't getting served because they weren't going to open, I told the lady I have already paid and can't cancel it because the app doesn't allow 6. I was frazzled came here and the staff couldn't help me cancel but I was served they were nice and 5calmed down.“

“Not in this area often. Needed to grab a quick bite. Ordered fish filet combo at drive thru. Customer service was excellent, when I got to both windows each of the employees were smiling polite and courteous. Received my food sandwich and fries were fresh and hot. I hadn't eaten McDonald's in a couple of years. Very satisfied with my visit“

“I was going to leave a one star review but a lady whose name is serenity works there and she made everything better. I ordered six cheeseburgers and they only had ketchup and mustard a unhealthy amount of ketchup and mustard. So I went up to serenity and I asked do cheeseburgers don't come with onions and pickles anymore and she's like no they're supposed to. But anyways she had them remake all the cheeseburgers and everything was fixed. Serena, you're awesome and you deserve to be a manager.“

“Coffee was good and hot! But a couple of times, I visited the lids were not too secured. Just make sure before leaving the drive thru.

Parking: Hack Cross and Winchester Road

Kid-friendliness: High chairs/toys with meals

Wheelchair accessibility: Couple of parking spots for and wheelchair accessible ramps like sidewalks“