Customers` Favorites
Customers` Favorites
“Today i visit Tim Hortons and ordered oreo double stuff. It was great experience with lovepreet. She was very friendly and great service with good atmosphere. And the coffee was really good and they also provided fast service for customers. Must visit there.“
“I went here and was served by a lovely energetic lady who made my day alittle bit better. She was super friendly I wish I got her name. I'm most certainly coming back for the service. The only thing this store needs to do is put a little more priority into keeping the tables clean“
Customers` Favorites
“Really love this cafe! The space is super aesthetically pleasing and has such a great vibe to hang out or get some work done. Their coffee, matcha, and hojicha are all delicious, (one of the best matcha places in Hamilton) and they also have pastries that look amazing (though I haven’t tried them yet). Only thing I wish is that they offered different drink sizes because i’d definitely want a large matcha latte 😌 but overall it’s definitely a spot I’d recommend.“
Customers` Favorites
“My family and I have been loyal fans of Phin since the day it opened. The owners and staff are always warm, knowledgeable, and passionate about what they do. My husband especially enjoys exploring their wide selection of coffee beans sourced from around the world.“
Customers` Favorites
“Charming coffee spot in Hamilton! So glad we chose this place for breakfast. The coffee was absolutely exquisite, rich, smooth, and perfectly brewed. I also loved the breakfast sandwich; it was both adorable in presentation and delicious. A cozy and delightful start to the day 👌🏻“
Customers` Favorites
“The best place for breakfast in Ontario bar none. Service is a treat“
“Took my 4 year old here for a P.A. day from school and he loved it. he has been asking to go back ever since. we played some great games, got some DND dice at a sweet price and a few miniatures to paint together at home. He enjoyed the milk and oreos and I the cold brews. Awesome place filled with awesome people, awesome games, awesome goodies, and sweet deals. Overall AWESOME! Thank you guys for doing what you do for the gaming community.“
Customers` Favorites
“Great selection of photography books. Kindest barista ❤️“
Customers` Favorites
“Smalls is my favourite place to grab a coffee, latte or a London Fog!!! I love grabbing a drink there and walking down James Street to do some shopping! The baristas are very friendly and knowledgeable!!! They know their coffee!!! Mmm 😋 10 out of 10 hidden gem! ✨ 💎 ☕️“
Customers` Favorites
“We’ve read about this place for quite a while and decided to try it out. We went on a Saturday morning, which was probably not a good idea because it was a bit crowded and hard to get a space to sit. The people there were super friendly. There’s even a small back patio for one or two tables if you’d like to sit in the summer. Coffees were great, nothing too fancy but they had pour over’s, flat whites Cortado’s and espressos. We didn’t eat any bakery goods, but there were options.“
Customers` Favorites
“The absolute best discovery ever! There is nothing better than walking into an environment like this one, where the owners are kind and caring, the food and coffee are fresh, and the pets can socialize with each other. All around paws-it-ive vibes; I’m obsessed with munchies & so are my pets! 😇“
Customers` Favorites
“Amazing“
“Their delivery service is amazing! A great selection of products, fair prices and fantastic quality.“
Customers` Favorites
“I had a cappuccino and the gluten free bacon waffle. The waffle was delicious, the bacon was real and think, not grocery store bought. It was great service, great coffee, would be great to have coconut milk as a nondairy alternative.“
Customers` Favorites
“Rajiv is always a pleasure to see at Tim Hortons! He’s friendly, fast, and remembers my usual order, which always makes my day a little brighter. His positive attitude and professionalism really stand out, even during the busy morning rush. Keep up the great work, Rajiv!“
Customers` Favorites
“I’ve been going to MySweeTooth for almost a year now. They have a variety of drinks and pastries. I have to say not everything on the menu is my taste, but I’ve still always enjoyed my experience there. The owners are so nice! And I always feel like a valued customer when I am there. Some of my favourites are there Mango Slushy with Coconut Cream Jelly or Ice Cream and their Hot Dog milk buns. Just this week I finally had the chance to try their fresh Strawberry and Mango mochi, WOW! I think the thickness of the mochi really complements the cream inside well. Even if you only have the chance to go their once, it’s defiantly worth it.“
Customers` Favorites
“10/10 great experience! I have celiac and they were great. The server was super knowledgeable. He said either one of the owners or one of the managers also has celiac so they're all in the know of what to look for. Great food! My friend had the champagne pancakes. I've never seen such fluffy pancakes! Topped with whipped cream, strawberries and gold flakes. Great presentation! Would recommend 👌“
Customers` Favorites
“my new favorite place. absolutely love the food and the vibe!!“
Customers` Favorites
“You have to try it out!!!“
Customers` Favorites
“A quaint neighborhood cafe with live music occasionally and open-mic on Tuesday evenings. The side patio is lovely with shady spots during the summer heat and plenty of parking. 10 outta 10 recommend 🙂“
Customers` Favorites
“Love this location!! Staff are amazing!!!“
Customers` Favorites
“Our fav is their Half and Half. Tried a few flavours and all seem to be perfect. What we don’t like is the absurd self-made rule of stop serving milk shakes 15 mins before closing. Turned around two times now for being 2 mins late and the excuse that they just washed the blenders. They should honour the customer rather than giving these excuses. When your closing time is 10pm then you should be serving everything on the menu until that time or change your closing time to 9:45pm and ask your people to start washing blenders after that. Good food is one thing but having such an attitude towards customer destroys everything. The owner or whoever is making these rules should take notice“
Customers` Favorites
“not sure about it
Vegetarian options: not sure
Dietary restrictions: only whole milk and cream and whipped cream and whipping cream and butter and cheese at this location
Parking: i can’t drive
Kid-friendliness: not sure i don’t have any
Wheelchair accessibility: not sure i don’t have one“
Customers` Favorites
“Morning Coffee ☕️ & Dream Donut 🍩😋 No complaints.“
“I purchased a coffee down the street from this location and it was the worst coffee I've ever had in my life. I don't know how they made it so horrible but it was putrid. Anyways, I came to this esso Tim Hortons and explained my situation and the wonderful employee gave me a fresh new coffee. No hassle, no irritation. She was friendly, efficient and made a wonderful coffee.“
Customers` Favorites
“TLDR: Be prepared to wait on Fridays!
This place is popular: Drive-through is jammed from 1pm onwards (that’s from an employee) every weekend. The back crew keep it moving well. I should’ve chosen that option this visit.
The owner asked us last week why we don’t stop by as much as before. Today it took 25+ minutes to get two drinks and a muffin on a mobile order. The flatbread pizza was ready in 5, so it was cooling in the box while we waited for the rest. Had to go back in the regular line to inquire about the rest of the order after 15 min. Had a nice chat with another customer & off-staff in the line while waiting: friendly atmosphere. I know the other crew member was working on two delivery orders & doing another crew member a favour, but maybe that’s the norm?
The pizza was lukewarm, but still tasty. The drinks were refreshing once we got them. The muffin was a muffin, our usual order. So kudos to the sandwich station crew: she beat the clock.“
Customers` Favorites
“It was busy but I always enjoy chatting with the staff, it is a wonderful place to go
Parking: There is plenty of it at this location.
Kid-friendliness: No seating in here so no drama, I like that. My kid doesn't like going to the other one to many people hanging around the doors it frightens him.“
Customers` Favorites
“Staff here is always awesome .. fast and convenient . My order is always right . I can always depend on them to start my day off right �“
“Such a nice little place, there are fast, the place looks clean and it has a little patio. Gas stations are usually out of everything and the coffee is never fresh. But I got an amazing experience. Definitely would be back.
Great job!!“
Customers` Favorites
“My two year old is lactose intolerance I dropped in and Chocolate on James had some vegan selections. did he ever love it!!! all the chocolate is so 😋 😋“
“A great Hamilton staple, you would have to be crazy not to love this place. I would recommend the walnut crunch and chocolate glaze as those are by far my favourite“
“I love this store! ♥️
It has an amazing selection of gift items perfect for all occasions. The vibe is positive and there is no pressure to buy when browsing. Staff is so helpful and friendly. JNGS would get 10 stars if I had my way... 😆“
Customers` Favorites
“Best tasting bubble tea in Hamilton, chalkboard wall is a nice feature and is unique to D’s Cafe.“
“The employees were treating so bad. There was an Indian girl and an Indian boy.. I am pretty sure they were Indians so when i went to redeem my survey code they started gossiping in their own language and started laughing which is inappropriate . I felt bad please tell them to not repeat this behaviour.“
“It was very nice to see Christine again / your a Beautiful Lady what do u want for your birthday ??“
Customers` Favorites
“Morning girls really great !“
“Discovered this place a while back when looking for a local coffee roaster to support. This is the closest to home, so I figured why not try it as I could walk if I wanted to.Very glad I did. Walked in first time and got great advice on their custom bean range. Was happy with my purchase and have ordered for delivery twice since. The latest order arrived same day. Tremendous service!!!“
Customers` Favorites
“Yesterday evening, I visited the drive-thru after 6 PM and noticed that one team member appeared to be handling both taking orders and managing the window. Despite being busy, he remained calm and professional. I noticed his name tag said “Ayush,” and I politely asked him if he could personally prepare my simple cheese pizza.
He smiled without any sign of frustration and kindly agreed, saying, “I will make it for you.” While other staff members were engaged in conversation, Ayush took full responsibility and ensured everything was done properly.
The pizza he made was excellent, and I truly appreciate his dedication and customer service. He is an outstanding team member and I will come next time for sure to take this kind of service from him.“
Customers` Favorites
“My date and I went in thinking they might have coffee but it’s more of a Korean tea lounge. I tried the Hokkaido milk tea and liked it ?. My friend had the peach tea but misunderstood and thought it would be like a western tea but she liked it still“
Customers` Favorites
“I had a great experience at Tim Hortons thanks to Navneet Kaur. She was very polite, welcoming, and quick with my order. It’s always nice to see someone with a friendly smile and professional attitude. She made my visit enjoyable, and I really appreciated her excellent customer service. Keep up the good work, Navneet!“
Customers` Favorites
“Now it's a habit. Whenever I visit Jackson Square on the weekend, I come grab some coffee and try another dessert. Today it is lemon and cranberry muffin. The staff here are courteous and friendly. Modern, cozy, good prices and TV for relaxing and eating. Nice restaurant layout too and did I mention always clean?“
“Went in at 4am with a massive order... Staff hit out of the park putting it together Excellent Service...“
“45 million views on my reviews
Level 9 Google reviewer
Well this drive through was a great experience.
Friendly staff, Fast and efficient Service. Assorted box of goodies was pretty tasty.
The decaf coffee was hot and made to my request
Well done guys
Keep up the good work
Little tip for anyone ordering:
This review is for the stand alone Tim Hortons at 863 Upper Wentworth, right by Lime Ridge Mall. Don’t confuse it with the one inside the mall at 999 Upper Wentworth! It’s super easy to mix them up on mobile orders, and the last thing you want is to have to walk into the mall when all you really wanted was drive thru pickup. ☺️“
“Pretty busy location. They are 24/7 now but you won’t find all the items there, they often don’t have some of the meals or products. Pretty small location at the gas station with the drive through. Service is average meaning check your order before you drive off. Staff is keep changing but I haven’t had a terrible experience there, just an average as we use this location very often.“
“The food is amazing and the desserts are fabulous“
“I always have a great experience at this Tim Hortons. The staff are always friendly, efficient, and everything I've ordered has been prepared with care. I have a dairy intolerance and have received regular dairy in the past at other coffee shops, but that never happens here! The doughnuts are super fresh in the morning too 👌🏻Thank you so much to the staff!“
Customers` Favorites
“I recently had a fantastic experience at Tim Hortons! The service provided by Julie and Katie was exceptional. They were incredibly polite, patient, and accommodating, even when dealing with my many customizations. Their friendly demeanor and willingness to go the extra mile, including asking multiple times to ensure my order was perfect, truly made my visit memorable. I highly recommend this location and want to give a special shoutout to Julie and Katie for their outstanding service!“
Customers` Favorites
“When the lids don't pop off, and the barista is following the recipe ratios just right, the Tim Hortons iced latte is a summer win. But you really messed up my pink shirt that one time and it was my new pink polo summer shirt, in the boardroom with my colleagues during a training day.“
“I’ve noticed the staff here seems to have changed recently, and I actually had a pretty good experience this time. Service was quick, my order was right, and everyone was friendly. It felt a lot more positive than past visits, so hopefully they keep it up.“
Customers` Favorites
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“It's was very great experience to visit here because coffee and all things — always fresh and smooth. The staff are friendly, and service is quick even during busy hours. Their donuts and breakfast wraps are my go-to. A great place to grab a quick bite or chill with friends. Highly recommend! Also very neat and clean“